Your questions, answered with care

Frequently Asked Questions

At Smile Place Dental & Aesthetics, we understand that making informed decisions about your dental health is essential. Our FAQ section addresses common inquiries about our services, treatments, and patient care. If you have a specific question or need personalised advice, our friendly team is here to assist you.

What are the benefits of investing in dental treatment?

Dental treatment may provide patients with improved:

• Oral health and general well-being
• Confidence and self-esteem
• Facial appearance
• Comfort
• Speech
• Dietary habits

How do I maintain a healthy smile?

Visiting a dentist every 6 months will ensure that you are protecting your teeth against decay and other harmful dental conditions. A thorough examination and clean will enable us to detect any dental problems early and limit the extent of the problem. As well as this you may also:

• Brush your teeth twice per day
• Floss before bed
• Use a mouth wash (optional or as recommended)

These key factors are required to prevent decay, gum disease and identify signs of oral cancer early.

Why is it important to maintain dental health?

We recommend you take steps to maintain your teeth and gums as this can improve your general health and prevent pain and dental disease. Regular visits to your dentist are just as important as visiting your doctor, as your dental health can directly affect your general health. In fact poor oral health has been linked to other diseases in the body such as diabetes, dementia and cardiovascular disease!

This is why maintaining optimal dental health, especially into older age, is vital to ensuring a long and happy life. At Smile Place?Dental we recognise this as an important issue and our friendly dentists spend time to educate you on the importance of dental health. Starting at a young age is vital to forming lasting habits and our dentists are excellent with educating young children.

How often should I visit a dentist?

We recommend you take steps to maintain your teeth and gums as this can improve your general health and prevent pain and dental disease. Regular visits to your dentist are just as important as visiting your doctor, as your dental health can directly affect your general health. In fact poor oral health has been linked to other diseases in the body such as diabetes, dementia and cardiovascular disease!

This is why maintaining optimal dental health, especially into older age, is vital to ensuring a long and happy life. At Smile Place?Dental we recognise this as an important issue and our friendly dentists spend time to educate you on the importance of dental health. Starting at a young age is vital to forming lasting habits and our dentists are excellent with educating young children.

Can I get the same treatment overseas?

We recommend visiting a dentist at least twice yearly or as you require attention. If you have any concerns in between appointments we advise visiting us as soon as possible. A small concern could become much larger if untreated, which is why we encourage our patients to let us know if they are worried about their teeth, mouth, gums or jaw.Dental tourism is becoming increasingly popular; however we encourage those who are considering treatment overseas for dental work to bear in mind the different regulations in other countries.

At Smile Place Dental we provide a clean and hygienic dental practice with treatments that are performed by our highly trained professionals. Overseas dental professionals are not always guaranteed to provide the same standards you will receive here in Australia and here at Smile Place?Dental. In our experience, if there are complications with a procedure, patients have had to fix or re-do the procedure back home.

What is a smile makeover?

At Smile Place Dental we offer smile makeovers which are treatments that combine cosmetic and restorative dental treatments to completely transform the aesthetics of your face and smile. Whether you suffer from missing, chipped, cracked, broken or discoloured teeth, our elite dental professionals are able to tailor a treatment plan specifically to your needs and wants.

Is teeth whitening a solution for me?

Discolouration or yellowing of teeth is common. Fortunately there is a simple solution to address this which can safely improve the appearance of your teeth. Teeth whitening is one of the smile makeover options at Smile Place Dental. Whether it is for your wedding, special occasion or you are trying to look and feel better, teeth whitening may be an option for you.

At Smile Place Dental we utilise a powerful tooth whitening solution that provides fast results during a one hour appointment. The solution is applied to your teeth and then activated by a specialised light. You will also be given a take-home whitening kit to maximise the effectiveness of this treatment.

What is the difference between professional and home whitening?

We recommend seeking professional treatment for teeth whitening to ensure the safety of your teeth and general health. When you purchase a home self teeth whitening treatment, you run the risk of harming your teeth enamel. The enamel is the hard, protective, outermost layer of your teeth and if this layer is damaged it can make your tooth more susceptible to bacteria and infection. At Smile Place?Dental we offer an in chair whitening treatment to suit your needs. Our dentists will be there every step of the way, you can rest assured knowing your whitening treatment is safe and effective.

What is the Child Dental Benefits Schedule?

The Child Dental Benefits Schedule (Previously known as Grow Up Smiling), a new dental program for eligible 2-17 year olds that will provide up to $1,026 in benefits to the patient for basic dental services.The Child Dental Benefits Schedule will replace the Medicare Teen Dental Plan on 1 January 2014 and will be administered by the Australian Government Department of Human Services.

Who can provide a service to an eligible Child Dental Benefits Schedule patient?

A patient can receive benefits under the Child Dental Benefits Schedule for services performed in a public or private clinic.In order to provide services under the Child Dental Benefits Schedule, a dental provider must hold general or specialist registration with the Dental Board of Australia. The services may only be billed by a dentist or dental specialist (either a private provider or a representative public dentist) who has a Medicare provider number.As with the Medicare Teen Dental Plan, services or part of a service may also be provided on behalf of a dentist or dental specialist by another dental practitioner. Dental practitioners able to provide services on behalf of a dentist or specialist include dental hygienists, dental therapists, oral health therapists and dental prostheses.Smile Place?Dental can provide services under the Child Dental Benefits Schedule.

What makes a patient eligible for the Child Dental Benefits Schedule and how long does eligibility last?

A child is eligible for the Child Dental Benefits Schedule if:

he or she is aged between 2-17 years old on any day in the calendar year; and

is eligible for Medicare and receives or is part of a family receiving a relevant Australian government payment such as Family Tax Benefit Part A.

A patients eligibility lasts a whole calendar year and is reassessed from the beginning of each calendar year.Total benefits are capped at $1,026 per patient over two consecutive calendar years. A patients benefit cap can only be used for eligible services provided to that patient: family members cannot share their entitlements.A patients entire benefit cap can be used in the first year if needed. If the entire cap is not used in the first year, the balance can be used in the next year if the child is still eligible. Any balance remaining at the end of the two year period cannot be used to fund services that are provided outside that two year period.Eligible children or their parents/guardian will be sent a notification letter from early 2014 notifying them of eligibility for the Child Dental Benefits Schedule.The notification is not a voucher for services. Dentists should confirm the child’s eligibility before providing services, and remaining balance at each occasion of treatment. Claims for services provided to patients that are not eligible or who do not have any remaining cap balance, will not be paid.